The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, overhead rate is 1.0 times labor cost, and material cost is $5 per customer.
Units Employees Customers Processed
A 4 36
B 5 40
C 8 60
D 3 20
-Compute the labor productivity and the multifactor productivity for each unit. Use an 8 hour day for multifactor productivity. And if a new procedure is introduced that allows employees to process one additional customer per day, compute the expected labor and multifactor productivity rates for each unit.