1. The expected number of units on hand just before a replenishment is received and available for use or sale is referred to as
safety stock
unanticipated excess inventory
customer service inventory
unexplained inventory
2. Respond refers to the ability to
quickly adjust the supply chain to meet the changing demands of the market
instantly quote prices to potential customers
see changes in market demand before it happens
reply quickly to customer questions
3. We have a product with a mean demand of 400, with a standard deviation of 100. How many units would we need to keep in stock to maintain a 98% customer service level?
605
500
458
700