1. The cost of warranty repairs would be classified as a(n):
A. prevention cost.
B. appraisal cost.
C. internal failure cost.
D. external failure cost.
2. Which of the following would be classified as an appraisal cost on a quality cost report?
A. Re-entering data because of keying errors.
B. Quality data gathering, analysis, and reporting.
C. Debugging software errors.
D. Test and inspection of in-process goods.