The cost of quality often refers to cost to produce a


1. You are in the process of developing an approximation of the costs of the resources needed to complete each schedule activity. All of the following are tools/ techniques you can use in this process EXCEPT:

1) Cost aggregation

2) Analogous estimation, bottom-up estimation, parametric estimation

3) Determine resource cost rate, Cost of quality

4) Vendor bid analysis, reserve analysis

2. The cost of quality often refers to cost to produce a product or service according to specific quality standards. Which of the following is not cost associated with the cost quality?

1) Appraisal cost

2) High quality equipment cost

3) External Failure cost

4) Prevention cost

3. After reading the Harvard Business article, what has surprised you or delighted you the most about promoting diverse and inclusive workplace through diversity training program?

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Operation Management: The cost of quality often refers to cost to produce a
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