The chapter offers one approach to customer management and, Operation Management

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The chapter offers one approach to customer management and

Question: 1. What aspects of operations management can contribute to customer success?

2. The chapter offers one approach to customer management and relationship strategy based on sales volume and profitability. Can you think of other criteria that might be used to determine the most appropriate form of relationship?

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Operation Management: The chapter offers one approach to customer management and

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Operation Management: The chapter offers one approach to customer management and

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