The next state of formalization beyond having a single person managing issues is:
a. hiring outside consultants to handl the process
b. organizing a new and independent deparment specifically to manage issues
c. appointing an assistant to help w/ administration
d. assigning the issue management function to a team
The challenge of all managerial situations is to take what can be done and what should be done and find:
a. a balance
b. the most practical solution
c. the least costly approach
d. the most effective action