1) Today’s health care professional has to be a multi-faceted problem solver. According to HLA, competencies for the healthcare management profession include:
a. Personal ethics, clinical ethics and corporate social responsibility
b. Professionalism, leadership and business skills
c. Power, dependence and effective management
d. Internal and external coalitions
e. Autonomy and beneficence
2) The areas of inefficiency in health care, as discussed in lecture, include all EXCEPT:
a. Impact of Managed Care
b. Administrative costs of health systems
c. Limited internal markets
d. Hospital capacity
e. Personnel mix and physician payment methods