1. The 1998 Predictive Model for Dime showed that employees’ perceptions of the Dimes’ performance were most positively related to ______.
the business environment, mission and strategy, motivation, and individual needs and values
leadership, culture, management practices, and systems
structure, culture, work group climate, and skills/job match
structure, systems, work group climate, and motivation
2. Which one of the following statements is true?
Dime Bancorp’s initial and continuing change process was ineffective.
Dime Bancorp’s initial and continuing change process was not backed by the CEO.
Dime Bancorp’s initial and continuing change process did not require strategic change.
Dime Bancorp’s change initiatives were carefully planned and driven by data.