Text book fundamentals of case management practice skills

Question

Course: Case Management

Text Book: Fundamentals of Case Management Practice: Skills for the Human Services (HSE 210 Human Services Issues) Author: Summers, Nancy

Instructions: Read the following material, and then write a paragraph of no more than six sentences (2 pages in length) that covers the following

Chapter 24 Pgs. 381

The below is a conversation between Case Manager & Client (Mr. Dudley)

Critique the CM's responses:

a. For empathy
b. Neutrality, and staying on task
c. What was the strength of the CM's worker?
d. What could have been better? And are there any other impression
e. The focus of the interview
f. Your assessment based on a concise summary of behavior, appearance, and affect
g. Any resolution that takes place
h. The reason for the next contact or the follow-up that will occur.

Answer 1

Consider the Text Book: Fundamentals of Case Management Practice - Skills for the Human Services (that is, HSE 210 Human Services Issues) written by the Author: Summers, Nancy After reviewing the topic; analysis the CM's responses: 1) For empathy 2) Neutrality and staying on the task 3) Determine the strength of CM's worker? 4) What could have been better? And are there any other sense 5) The main focus of the interview 6) Your evaluation based on the brief summary of behavior, appearance and influence 7) Any resolution which occurs. 8) The reason for the subsequent contact or the follow-up that will take place.