Technology-related decision making in organizations
Paper instructions:
In this case we investigate the technology-related decision making in organizations.
• We start by introducing the objective of governance specific to the information technology function and services.
• Next, we offer to you the fundamental battle in technology management—the constant tug-of-war between centralization and decentralization.
• We then provide several examples of how real-world organizations have reconciled their choices in how to structure themselves.
• Next, we present an overview of decision making processes and some of the methods for making decisions.
• Finally, we present insight into the complexity of real-world choices highlight the politics of information
Before writing-up the essay for this case, read and review the following documents (we recommend in this same order):
1. Objective of IT governance: https://www.intosaiitaudit.org/intoit_articles/25_p30top35.pdf
2. Centralization versus Decentralization: https://www.ppcwg.org/images/files/Federated%20Model%20White%20Paper.pdf
3. Different models / Roundtable discussion: https://net.educause.edu/ir/library/pdf/EDU03184.pdf
4. IT Governance Structure for a public child-welfare agency:
https://www.ppcwg.org/information-management-key-processes-governance-structure.html
5. University of South Florida IT Governance Structure: https://generalcounsel.usf.edu/policies-and-procedures/pdfs/policy-0-512.pdf
6. Overview of Decision Making: https://www.enotes.com/business-finance-encyclopedia/decision-making
7. Main methods of business decision-making: https://tutor2u.net/business/organisation/decisionmaking.htm
Case Assignment:
Write a 3 page essay describing the IT governance structure and decision-making processes in your organization. Include a discussion on the strengths and weaknesses of your organization’s circumstances and present and justify one specific improvement you would make to either the structure or a process; be sure to apply the concepts and use the terminology provided in the readings.