Technological advances have greatly simplified management processes. However, technology has complicated some of the "control" issues between the employee and the employer.
Consider the following:
- According to the American Management Association, nearly 80% of businesses monitor employees. This number is growing!
- Recreational "on the job surfing" has been said to cost billions of dollars in wasted resources and loss of productivity.
- Employers monitor computer and internet use, phone calls, and email.
- Some companies require employees to wear badges that transmit where an employee is at all times.
Please answer this questions in complete sentences. Question/answer format (1 to 3 sentences are ok):
- What type of control processes are used at your place of work and/or what types of control processes you would put into place as a business owner or manager?
- Is there a point when management's "need to know" crosses over to become an invasion of privacy?
- Do any situations exist where employers should be able to monitor employee behavior off the job? Why or why not?