The director of a pharmacy department is interested in benchmarking the level of operations in the unit. The director has defined medication errors as being any one of the following: wrong medication; wrong dose; administered to the wrong patient; administered at the wrong time; incorrectly repeating the medication; or omitting the medication.
The number of orders filled per day by the pharmacy varies. Table shows the number of orders filled and the number of medication errors for 25days. Construct an appropriate control chart and comment on the stability of the process.
