Suppose a leader colleague at an HCO says, "I don't think our culture is where it should be." Another leader responds, "I disagree. I think our culture is fine, and we spend too much money on training and rounding." What data would you review to validate or clarify their concerns? How would you reach a consensus on defining "where it should be"? On "too much money," or, better yet, on "the right amount of money"?