Summarize the concept of the balanced scorecard


Assignment: Strategic Planning/ Business Policy Individual Exercises

1. SWOT analysis is a technique to analyze the internal and external environments of a firm. What are its advantages and disadvantages?

2. What are the advantages and disadvantages of conducting a financial ratio analysis of a firm?

3. Summarize the concept of the balanced scorecard. What are its main advantages?

4. What are the important relationships among Caterpillar's value-chain activities? What are the important interdependencies? For each activity, identify the relationships and interdependencies.

Inbound logistics, Operations, Outbound logistics, Marketing and sales, Service, Procurement, Technology development, Human resource management and General administration

Pfizer, a leading health care firm with $52 billion in revenues, is often rated as one of Fortune's "Most Admired Firms." It is also considered an excellent place to work and has generated high return to shareholders. Clearly, Pfizer values its human capital. Using the Internet and/or library resources, identify some of the actions/strategies Pfizer has taken to attract, develop, and retain human capital. What are their implications?

Format your assignment according to the following formatting requirements:

1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.

2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.

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Operation Management: Summarize the concept of the balanced scorecard
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