In a maximum of 750 words, you are required to:
1. Summarize the article (include all necessary background information);
2. Identify, discuss and analyze the main issue covered in the article, making links to all secondary issues, theories and concepts;
3. Critique the actions taken by management and the union, (i.e., what did each do particularly well or poorly); and
4. Discuss how the event in the article affects the lives of people other than those in management or the union