Suggested Paper Outline
Organization Description
• Overview
• Description - Department / Operational Area Studied
Detail Definition of Situation / Problem / Opportunity
• Background
• Issue(s) to be address
• Operational / Business Process
• Task / Decision Characteristics
• Knowledge Characteristics
• Social aspects
Approach to Address - Situation / Problem / Opportunity
• Conceptual / Operational Description
• Technical Description
Knowledge Application Intelligent Guidance Development Tool
• Company / Organization background
• Detail Description of this development tool
• Discuss how this tool is most appropriate to address issue
• Costs associated with this tool
Knowledge Application Functional / Technical Design
• Application Flow Chart
• User Interface Dialogue
• Screen Design (mock ups, screen shots)
• Application Logic / Reasoning (narrative)
• Application Logic / Reasoning (represented in development tool format)
Knowledge Application Example(s)
• Scenario / Test cases / Walk Through
Application Documentation – Explaining (and Demonstrating)
Knowledge Application Training & Implementation Plan
• Steps / Approach / Resources
• Social issues
• Technical issues
• Application use motivation
• Application Effectiveness Metrics
Summary & Conclusion