Studying model of waiting line


Assignment:

The Sea View Resort uses a multiple-channel queue registration system. If the average service time is 9 minutes, there are three registration clerks, and guests arrive at the rate of one every 6 minutes, find
   
a.    λand μ.
b.    the probability all three clerks are idle.
c.    the probability a guest will have to wait.
d.    the average time a customer spends in the system.
e.    the average number of customers in line.

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