1. Peter Senge, of MIT, recognized three types of leaders. __________ are individuals that, although having little positional power and formal authority, generate their power through the conviction and clarity of their ideas.
a. Local line leaders
b. Executive leaders
c. Internal networkers
d. Shop floor leaders
2. Strategy formulation and implementation is a challenging ongoing process. To be effective, it should not involve:
a. the CEO and the board of directors
b. the board of directors, CEO, and CFO
c. competitors
d. line and staff managers