Problem:
I am needing an action plan for my small internet business. I sell my own art on Ebay. I am trying to do a strategic plan for my business, but am stuck on the action plan. My long term goal is to increase sales via the internet. Good customer service is another goal. I just don't have a clue what to do or how to go about writing this, so I would like somebody to write one that I can modify as needed.