Problem: For a company called 'Sci/Art Kickboxing'...
Q1. Develop at least two strategic objectives for each of the following four Balanced Scorecard areas identified (Financial, Customer, Internal Business Process, Learning and Innovation).
Q2. Develop a mission statement
Q3. Develop a balanced scorecard with objectives, detailing what will be measured. Your objectives should be selected, in part, based on an evaluation of a number of potential alternatives to possible issues and/or opportunities. Base your solutions on a ranking of alternative solutions that includes an identification of potential risks and mitigation plans and a stakeholder analysis that includes mitigation and contingency strategies. You should also incorporate into your selection the ethical implications of your proposed solutions
- Employee satisfaction
- Employee turnover or retention
- Market share
- Revenues and costs