1) Write down eight dimensions of quality levels that heavily influence customers
2) Write down the usages of TQM tools of automobile sector. Explain Pareto diagram in detail
3) State national quality award models. and describe each one briefly.
4) Write down different tools and techniques under Kaizen Umbrella. Explain each one briefly.
5) What are the TQM variables of effective implementation of TQM in an organization? Explain each one in a sentence or two.
6) Explain different TQM models focus in implementing TQM philosophy.
7) Explain the strategic dynamics of TQM framework by Leonard and McAdam model.
8) Describe the contribution of quality gurus like Dr.Deming, Joseph Juran, Philip Crosby, Ishikawa & Taguchi towards TQM.
9) Write detailed notes on the following:
a. Quality Circle
b. Fish Bone Diagram
c. Control Charts
d. TPM
e. Goals in the purchase department, that can lead to TQM.