Assignment Task 1: Method: Interview with Shop Floor Managers
Write the purpose of the interview. What do you want to discover? What data do you want to collect? How will the data be used? 100 words
Develop an interview sheet with a minimum of 5 questions.
State which leaders you would interview in the company and why.
Assignment Task 2: Method: Survey for hourly employees
Write the purpose of the survey. What do you want to discover? What data do you want to collect? How will the data be used? 100 words
Develop a survey with at least 5 statements and a corresponding rating scale.
Who? List which job positions you will survey.
Assignment task 3: Method: Observation Checklist for Customer Service Representative
A. Research basic safety procedures for customer service representative. This will give you an idea of required OSHA performance (YouTube and the job description are a good start)
Develop an observation check sheet with at least 10 Required Performance statements. See example below or search online for ideas: