1) Some outsourcing clients have devised contracts that incentivize their vendors to develop new, innovative ISs for the client. What elements would you include in a contract like this if you were a manager for an outsourcing (client) company?
2) Vendors like to market themselves as “partners” with their outsourcing clients. Why?
3) Do you think that development of ISs by end users should be encouraged? Do the benefits of the practice outweigh its risks?