Assignment:
Question 1) According to the path-goal theory, supportive leadership contributes most to subordinate satisfaction and motivation when the task is
- important and meaningful
- complex and variable
- tedious and stressful
- interesting and enjoyable
Question 2) What is a facilitating condition according to the social contagion theory of charismatic leadership?
- Complex, significant tasks
- Crisis or disenchantment
- Weak, dependent followers
- Exemplary behavior by a role model
Question 3) What is the most common indicator of personal integrity in the theories of ethical leadership?
- Leader values are consistent with follower values.
- Leader behavior is consistent with follower values.
- Leader behavior is consistent with the leader's espoused values.
- The leader's espoused values are consistent with cultural norms.
Question 4) What is the most likely benefit from using participation in decision making?
- The decision will be made more quickly.
- The quality of the decision will be better.
- There will be more decision acceptance by participants.
- There will be greater agreement among the participants.
Question 5) Which decision procedure combines participation with leader control over the final decision?
- Decision made by a majority vote of group members
- Delegation to the most qualified member of the group
- Consensus decision by all members of the group
- Consultation with individuals in the group
Question 6) What is the most appropriate strategy for a leader when there is a decision that involves a conflict among the interests of different stakeholders?
- Help the weaker party get what it needs
- Suggest an equal division of the benefits
- Help the parties find an integrative solution
- Play the stakeholders off against each other
Question 7) One of the major determinants of how and why an individual initiates and sustains certain behaviors is based on
- cause and effect
- action and reaction
- sensation and perception
- process and governance
Question 8) Perception based on what someone can see, hear, smell, and so forth is called
- psychological perception
- physiological perception
- isometric perception
- cultural and environmental perceptions
Question 9) Perception based on interactions among broad socio cultural factors is called
- psychological perception
- physiological perception
- isometric perception
- cultural and environmental perceptions
Question 10) The theory that leads managers to believe that all employees are inherently lazy, lacking desire and ambition is
- Theory A
- Theory X
- Theory Y
- Theory Z
Question 11) The theory that leads managers to more reality testing around tasks, time, pressures, and so forth, is known as
- Theory A
- Theory X
- Theory Y
- Theory Z
Question 12) The idea of a hierarchy of needs that includes physiological, security, social, self-esteem, and self-actualization needs was formulated by:
- Maslow
- Mintzberg
- Blanchard
- Herzberg
Question 13) What pace and sequencing of desired changes has received research support?
- Rapid introduction of changes throughout the organization.
- Rapid introduction of changes to different parts of the organization.
- Gradual introduction of change throughout the organization.
- Gradual introduction of change to different parts of the organization.
Question 14) Which is most likely to be effective for implementing major change?
- Make followers feel responsible for failure of the old strategy.
- Provide opportunities to experience early success in implementing change.
- Emphasize the obstacles so followers will not become complacent.
- Maintain control over sensitive information about new problems.
Question 15) Which action would be considered a guideline for implementing change?
- Resist making dramatic, symbolic changes that affect work.
- Build a broad coalition to support the change.
- Avoid conveying urgency regarding the need for change.
- Implement change rapidly across the organization.
Question 16) The levels of organization change include
- cultural layer
- value layer
- architecture layer
- substructure layer
Question 17) The physical/technical layer is:
- less concrete and harder to change.
- more concrete and easier to change.
- less concrete and easier to change.
- more concrete and harder to change.
Question 18) Organizational culture is best described as
- the organization’s espoused values and objectives
- member perception of the primary mission of the organization
- basic values and beliefs shared by members of the organization
- member loyalty and commitment to the organization
Question 19) Which approach to influence culture would be classified as a direct action by a leader?
- Design of management systems and programs
- Criteria for rewards and personnel decisions
- Reaction to crises
- Design of structure and facilities
Question 20) Which two kinds of power have been found to be related most strongly to leader effectiveness in motivating subordinates?
- Expert and referent power
- Reward and referent power
- Expert and legitimate power
- Reward and expert power
Question 21) Control over information is likely to give a manager power over
- subordinates
- subordinates and peers
- peers and superiors
- peers, superiors, and subordinates
Question 22) The status and influence accorded an emergent leader depends primarily on
- the leader’s social popularity among the members
- the leader’s control over rewards desired by group members
- the leader’s seniority among group members
- the leader’s demonstrated competence and loyalty
Question 23) Referent power is most likely to result in which type of influence process?
- Internalization
- Personal identification
- Instrumental compliance
- Collective identification
Question 24) What statement about influence objectives is most accurate?
- Attempts to change the way the work is done occur most often with peers.
- Attempts to get a person to do a task better or faster occur most often with subordinates.
- Attempts to obtain resources and political support occur most often with peers.
- Attempts to obtain personal benefits occur most often with subordinates.
Question 25) Which influence tactic would most likely be used laterally as compared to downward?
- Personal appeals
- Inspirational appeals
- Pressure
- Rational persuasion
Question 26) Resistance by a subordinate to a change proposed by the boss is best viewed as
- a deviant reaction by someone preoccupied with self-interest
- a situation that requires the use of power to overcome resistance
- a source of energy that can be redirected to improve change
- an indication of systems dynamics that will nullify any change
Question 27) What is the best way for a CEO to deal with managers in key positions who continue to resist a major change?
- Try to isolate them and work around them.
- Replace them with people who will support the change.
- Ignore them and hope they will come to see why the change was necessary.
- Keep increasing the pressure on them to support the change.
Question 28) At which stage of growth is it usually most difficult to change an organization’s culture?
- New organization
- Mature organization
- Developing organization
- Declining organization
Question 29) Lewin’s three-step change framework consists of these phases
- awakening, moving, reawakening
- engaging, disengaging, reengaging
- unfreezing, awakening, freezing
- unfreezing, moving, refreezing
Question 30) For those individuals with lower levels of organizational security, the impact of change has been equated to a process similar to
- rebirth
- bereavement
- euphoria
- epiphany