1. Discuss and describe the dispute resolution processes your workplace (or former workplace) uses. From what you can tell, are the employees satisfied with the available options? Based upon the readings so far, what kind of ADR processes might be useful to the organization and why?
2. Small companies are perhaps more vulnerable to the loss of key employees and the resulting loss of organizational knowledge.
What steps can a small company take to mitigate this potential loss?
Answers might include requiring well-kept documentation of job duties, extensive cross-training, key employee insurance, etc.