Skillful law enforcement officers use communication skills to get cooperation from victims, witnesses, suspects, and other citizens, thus avoiding the use of force except when absolutely necessary. As a police administrator, what methods would you use to select the best communicators from among applicants for your agency? How would you teach effective communication skills to recruits and develop those skills among your current officers? Provide specific details in your response.
Article: Police Administration by Gary W. Cordner Department of Criminal Justice, Kutztown University and Division of Public Safety Leadership, johns Hopkins University