Assignment:
Q1. How is the Six Sigma improvement methodology related to the basic principles of process management and the three phases of initialization, definition, and control?
Q2. Explain the CPS model and the “chain of customers” concept. How does this help facilitate an effective process orientation?
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.