Assignment Task: Show awareness of a patient's concern related to a venipuncture.
Scenario: You are a medical assistant working with Dr. Walden, who ordered bloodwork for Sam Brown. Your role includes performing venipuncture when bloodwork is ordered. You obtain the order, greet Sam, identify yourself, verify Sam's identity, and explain what you need to do. You notice that Sam appears to be uncomfortable and restless. Sam states she/he didn't really want the bloodwork done.
Directions: Role-play this scenario with a peer. The peer will play Sam and you are the medical assistant. During the role-play, address Sam's concerns regarding the procedure.