Question 1:
ISO 9000:2008 signifies the requirements for a Quality Management System. The standard is based on eight quality management principles on which to develop an effective, efficient and adaptable Quality Management System. Illustrate out them.
Question 2:
How can the Plan Do Check and Act (PDCA) cycle be employed in “process approach”?
Question 3:
What are the seven (7) steps of reactive enhancement?
Question 4:
What are the steps in constructing the cause and effect diagram?
Question 5:
List all six (6) types of waste in Lean Management.
Question 6:
Write down the steps for benchmarking.
Question 7:
Write down the five (5) requirements of effective leadership.