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Select an operations management issue with which you have

Select an operations management issue with which you have had experience (or in which you are particularly interested) that fits into one of the following four categories:

• Measuring and improving supply chain management.

• Measuring and improving customer service quality and satisfaction.

• Measuring and improving "Offshoring and/or Outsourcing" decision making

• Measuring and improving "Waiting Time" processes

If you have a particular research topic that is not included in the above, but you feel it will benefit your career or improve knowledge in an industry, for example a topic that could be presented as a conference paper, I would be happy to discuss your plan.

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