Discussion 1
"Strategic Role of Employees":
Select a company that you believe uses its employees to achieve a competitive advantage. Discuss how the employees effectively execute the strategy and how the company can sustain this position over time
Discussion 2
"Shangri-La Hotel":
Assess how employee training and development impacted Shangri-La Hotel strategy to "Delight Customers Each and Every Time
Evaluate whether or not Shangri-La Hotels' heavy investment in employee development yields a profitable return to the company