1. Sarah is a risk management professional working in the ERM program of her organization. She is currently involved in a study to determine the impact on consumer demand resulting from the organization's effect on the environment. In which ERM step is she involved?
A) develop ERM goals
B) analyze, evaluate and prioritize critical risks
C) implement
D) monitor results of ERM program
2. Mercy Hospital is looking for ways to cut costs given current economic conditions. Which of the following would most likely reduce Mercy Hospital’s dollar cost of carrying receivables?
A) An increase in the volume of services provided on credit
B) An increase in the average collection period (days in receivables)
C) A decrease in the interest rate on short-term debt
D) None of the above