Question1. What should the retailer do when a customer brings a product bearing two dissimilar prices to the checkout?
Question2. You purchase a pair of shoes in the January sales at a vastly reduced price but the first time you wear them a heel falls off. What are your rights?
Question3. Describe the manners in which consumers are protected.
Question4. Describe the term shrinkage and explain the ways in which this can be overcome.
Question5. Describe the Sale of Goods Act. Use examples in your answer.
Question6. Describe the reasons why you think there has been a raise in consumer legislation over the past 25 years.
Question7. How are consumer rights changed by purchases made on the internet?
Question8. Some national retailers offer to price-match, that is, if the same product is being provided by a competitor at a lower price, they will match provide and refund the difference. Describe the benefits of this promotion to both the retailer and consumer and also the major pitfalls the retailer should avoid.