Role of social media in customer relationship management, Business Management

Role of social media in customer relationship management

Assignment:

Describe a customer relationship management process that would best utilize social media. What do you see as the future role of social media in customer relationship management?

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Business Management: Role of social media in customer relationship management

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