1. Risk generally means that the problem and alternative solutions fall somewhere between the extremes of being _______ and ______.
common; usual
certain; ambiguous
routine; non-routine
certain; uncertain
2. When Darrick Zelenski reviews the organization chart for his company, he can obtain all of the following pieces of information except the __________ in the firm.
lines of authority
compensation structure
subdivisions of tasks
levels of management
3. Julio is one of many small Colombian farmers who sell their coffee beans to Folgers. In trying to get a higher price for his crop, Julio is most impacted by which competitive force?
threat of new competitors
customer bargaining power
supplier bargaining power
threat of substitute goods or services
4. A new salesperson for Mary Kay recently learned how Mary Kay Ash founded her successful company while struggling to support herself and her children as a single parent. What element of culture does this describe?
shared practices
shared narratives
shared assumptions
shared language
5. Community Gas and Electric provides utilities for three counties. The company recently started drilling its own gas wells in order to gain control over price and availability of product for its pipelines. C. G. & E. is following a strategy of __________.
forward integration
backward integration
horizontal integration
conglomerate diversification