Discuss the following within a word limit of 400 words:
Brock, W. B. (2013). Toward a diagnostic-dialogic model of organizational change: Synthesizing organizational change with accounting metrics (Order No. 3536439). Available from ABI/INFORM Global. (1328133920).
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Brock, W. (2012). Synthesizing a systems perspective and organizational change: Principles of a whole-systems metrics model. Organization Development Journal, 30(3), 17-28.
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O'Neill, P. E. (1990, July). Transforming managers for organizational change. Training & Development Journal, 44(7), 87+. Retrieved from
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Q: While there are many factors driving the pace of organizational change today, there are four factors that stand out; globalization, technological changes, the rise of the knowledge worker, and the importance of cross-functional collaboration within organizations. Bearing in mind that change is now the new normal, what must organizations do to effectively manage the rapidly changing internal and external environments within which they conduct business?