Interpersonal Communication:
Read Chapter from the book: Applying Communication Theory for Professional Life: A Practical Introduction – 3rd Edition. Then based ONLY in that chapter of the book, answer the last questions of the chapter using simple English vocabulary and in a form of question and answer:
– Explain Lily’s face needs and how they have shifted throughout the case. Did she follow PT’s predictions when initially confronted by Mia? Use PT to explain Lily’s interaction with Ben.
– Use SET to assess the rewards and costs associated with the friendship. Then predict whether or not Mia and Lily will remain good friends if Mia is terminated. What conditions, if any, would change your prediction?
-Identify the internal and external dialectics that appear in the story. What strategies were used to manage these tensions? What strategies might have been better?
– What private information and privacy rules exist in this story? How did Lily and Mia develop boundary coordination to separate their work and personal lives? What boundary turbulence does Lily experience?
– Which theory alone seems to provide the “best” explanation for the situation? Why do you believe this to be the case? What situations might surface that would make a different theory or theories better at explaining the situation? How could you combine several theories to make for an even “better” explanation of the relationships?