Revise the following assessment of customer satisfaction for Jim Dandy’s Hamburger Joint so that content validity is achieved.
Please indicate your satisfaction with Jim Dandy’s Hamburger Joint using a scale of 1=very satisfied, 2=some what satisfied, and 3=not satisfied.
a. location of the restaurant
b. cleanliness of restrooms
c. friendliness of staff
d. speed of service
e. restaurant cleanliness
f. availability of condiments
g. efficiency of drive-up window
h. hours of operation