Assignment:
Case managers serve a variety of roles and functions. They may work in a prison, probation and parole, or community environment, among others.
Review the roles and functions outlined in your text, and respond to the following:
• Which roles are the most important? Why?
• Which roles are the least important?
• Does the working environment (prison, probation and parole, community) have an impact on which roles are most and least important?
• Are there roles that you feel are inappropriate for a case manager to take on?
• Which roles might cause conflict for a case manager in fulfilling his or her core roles?