Discussion:
Article: Wells Fargo Fumbles Efforts to Repay Aggrieved Customers By Gretchen Morgenson
MGT-339
Spring 2018
Your summary will consist of the following:
Title Page: You will put class, your name, article assignment number, date, and article Title on title page.
Article Summary (1/2) page. Summarize the article in a paragraph or two. Make sure you have covered the main points of the article. You need to be clear, concise and organized.
Takeaway or lessons learned. Summarize what you have learned from the article-a takeaway for the future, lesson learned etc. Show me or prove to me you are thinking about what the article is about and how you can use the information in the article. Show me how the article relates to a topic or idea from the class.
• Highly recommend two editing ideas:
a. Read the assignment aloud-good trick I learned at KPMG
b. Have someone else read the summary and give you comments-again KPMG this was mandatory for anyone going to the customer