Assignment:
Review an article: Quality Continuous Improvement Strategies Kaizen Strategy – Comparative Analysis by Andrei Octavian PARASCHIVESCU
General
To write a summary, use your own words to express the main ideas and relevant details of the article you have read. Your purpose in writing the summary is to give the basic ideas of the original article. What was it about and what were the key points? In assignment, it will also include a reflection and critique.
Article Selection
1. Select a specific article of interest to you on the topic of a quality management-related subject. Examples may be how a given quality related problem was approached or solved at a company, or how a method of quality improvement was used in a certain situation. You might want to review the text, lectures, and/or documents in doc sharing for ideas that interest you.
2. The article needs to be a scholarly, peer-reviewed article, which you can find by using EBSCOhost.
3. You also need to identify which of the course TCOs and specific topics in the Syllabus are related to the article you select.
Paper Format
1. All papers should be single sided, double spaced, and written in12-point Times New Roman font.
2. The paper should be between 3 and 5 pages, excluding the cover page, reference pages, and appendices.
3. The first page should include the title of the work; the student's name.
4. Follow APA style for general format and citations.
5. Paper sections must adhere to the guidelines below and each section must be labeled in the text.
6. The language should be clear, concise, and precise.
7. The tone should be professional, consistent, and not filled with jargon.
8. Grammar and syntax (sentence structure) must be correct.
9. The report must be free of misspellings and typos.
Objectives
Course Objectives (COs) define the learning objectives that the student will be required to demonstrate by course completion.
A Given a requirement to implement quality practices, demonstrate an understanding of the historical and current practices, apply various means for defining quality, and demonstrate how quality principles are being utilized in both supplier and receiving organization product and service industries
B Given the need to understand how quality principles drive organizational actions and improvement, demonstrate an understanding of continuous improvement as a competitive advantage, apply areas for improvement, measurement techniques, results monitoring, and action plans in both supplier and receiving organization product and service industries. Furthermore, apply performance measurements of the firm's progress, be able to practice the measures, analyze results, and use the data in both supplier and receiving organization product and service industries.
C Given an organizational need for ongoing improvement, demonstrate working knowledge of an established quality/process improvement program as demonstrated by 20th and 21st century quality thought leaders. Furthermore, demonstrate an understanding of the development process for new products, define and apply the principles of product and process design in both supplier and receiving organization product and service industries
D Given a customer requirement of a documented quality system as a contractual condition, be able to illustrate the primary elements of a Baldrige Quality system and/or ISO 9000:2000 quality system, and demonstrate an understanding of how the assessment of strengths and weaknesses in both supplier and receiving organization product and service industries can be used in the application of the quality tools.
E Given the importance of customer satisfaction and loyalty, apply methods of improving both by analyzing customer needs, gathering customer information, using surveys, complaint resolution, and customer relationship management.
F Given the need to recognize the strategic role of the organizational leader with respect to the quality culture of an organization, demonstrate an understanding of the elements necessary to implement and sustain a quality culture in both supplier and receiving organization product and service industries.
G Given a requirement to implement high performance systems, translate the role of human resources from both a managerial and human resources function related to employee involvement, empowerment, and training to determine their effectivenes