Respond to this


Respond to this scenario: You recently paid $250 to Keller & Jenkins law firm to add a provision in your will to establish a scholarship at Metro State College. While eating in a restaurant with friends, you are approached by a clerk from K&J who mentions your generosity to your friends. You are embarrassed and K&J has a policy about keeping all client information confidential. Write a letter to James Keller telling him what happened and ask for a full refund of the $250 you paid.

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Management Theories: Respond to this
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