Respond to the following on Enterprise Resource Planning (ERP).
1. What are the typical benefits of ERP?
2. What are the disadvantages of ERP?
3. Use the Web or other sources to identify what an ERP vendor (SAP, PeopleSoft/Oracle, American Software, etc.) includes in these software modules:
(a) Customer relationship management
(b) Supply-chain management
(c) Product life cycle management
Use citations/references as needed.