Research and analyze five strategies employed by successful


1. Research and analyze five strategies employed by successful companies to improve the value of their customer base. Prepare a chart showing the pros and cons of each strategy.

2. Assume you are going on a Winter ski trip. Prepare a probability versus impact matrix with at least five identifiable risks. Identify a risk response strategy you could implement for each.

3. Please evaluate Oprah Winfrey as an AUTHENTIC Leader (not transformational.)

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Operation Management: Research and analyze five strategies employed by successful
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