PROBLEMS or ISSUES
Give examples from the case Key Problem: Which problem if solved, would solve most ofthe other problems? THEORIES RELEVANT TO CASE Look beyond simple relationships to include a more comprehensive treatment of theories PROBLEM SOLVING OBJECTIVES What needsto be done? Shortterm objectives: Long term objectives: Strategic Objective:
(should addressthe key problem) IMPLEMENTATION/ACTION PLAN How?
Outline ofthe process Shortterm action plans Long term action plan