Assignment Task:
? Response posts is 150 words
? In order to earn credit, all posts must be accompanied by at least one citation with accompanying reference outside of, or in addition to, the textbook. Wikipedia, ask.com, about.com and the like are not considered valid sources for any assignment in this course. Your post must adhere to APA citation rules. Grading will take into consideration grammar, spelling, organization, length, citations, knowledgeable content, display of logical reasoning, and adherence to APA citation and referencing
? Your meaningful feedback in these responses should reflect all four categories of the RISE model presented below: Reflect, Inquire, Suggest, and Elevate
Peer: Celeste
Part 1:
Reflecting on my initial appointment with a new medical insurance coverage brings me back to when I was extremely frustrated but refrained from expressing my feelings due to social pressure. Levitan and Verhulst (2015) stated that social pressure and the desire to be accepted can inhibit individuals from expressing their true attitudes in strong situations. There were many patients already sitting down and waiting for their turn, and the environment was very quiet. Early in the morning, I made my way to the clinic, feeling comfortable and ready for what I hoped would be an easy day. Considering that I was a new patient, I was already familiar with the routine, which consisted of registering, filling out paperwork, and waiting for my turn. As I entered the clinic, however, I noticed something that would put my patience to the test. Even though there was a long line of patients to check in, the receptionist was moving at an extremely slow pace. The feeling of time passing by became more apparent as the seconds turned into minutes. When I finally realized that the clerk was still assisting the same patient and asking the same questions over and over again, I had been waiting in line for fifteen minutes. I was really frustrated by the time twenty minutes had gone by.
I felt the need to express my frustration, maybe say a comment about the ineffectiveness, or even inquire as to whether or not another individual could be of assistance. With that being said, the social setting of a clinic, together with the presence of other patients who were waiting, created a barrier. Yet, I was able to feel their irritability, but nobody spoke up against it. The fear of appearing rude or insensitive to the difficulties faced by the clerk prevented me from taking action. Even though the environment was tense, I did not want to be the one to cause a disturbance. As a result of the potential consequences of speaking out, which were drawing negative attention, most likely escalating the situation, or making the clerk more agitated, I refrained from expressing my attitude.
Part 2:
Compared to a weak situation, I had to deal with a situation at my daughter's middle school that made me be more open about how I felt. I noticed that my daughter had been coming home in a bad mood, always complaining about how her teacher would yell at her. I was very worried about how this affected her, and seeing her come home feeling like that made me decide to bring it up with the school principal. I went to the front desk and asked to speak with the teacher and an administrator. I overheard the teacher making a very unprofessional comment about my daughter while I waited. I thought it was very unprofessional of the teacher to express himself like that in front of my child and other parents. In this case, the setting was weaker than in the clinic. There were a lot of parents in the office, and they were all listening to the conversation. There was a lot more noise and less formality here than in the calm and serious clinic. I felt concerned about my daughter because of the teacher's unprofessional behavior and the comments he was making. Social conformity serves as an emotional buffer, protecting individuals from experiencing strong negative emotions when the outcomes are bad (Yu & Sun, 2013).
The more the teacher criticized my child, the more irritated and disappointed I became. I could feel my ire and frustration building as the teacher carried on her disparaging remarks about my kid. My parental instincts to protect my children, combined with the teacher's obvious disrespect for me, drove me to take action. I raised my voice and firmly addressed the teacher, saying it was completely unacceptable and unprofessional to talk about my daughter in that manner, especially in front of other parents. I expect more respect and professionalism from teachers. It felt right and necessary to speak my true feelings in this situation because of the teacher's inappropriate behavior and the necessity to protect my daughter's dignity.
References:
Levitan, L. C., & Verhulst, B. (2015). Conformity in groups: The effects of others' views on expressed attitudes and Attitude Change. Political Behavior, 38(2), 277-315.
Yu, R., & Sun, S. (2013). To conform or not to conform: Spontaneous conformity diminishes the sensitivity to monetary outcomes. PLoS ONE, 8(5).