Problem: Interpersonal Communication- The Importance of Listening
In a 500 to 750 words (2 to 3 pages) paper, reflect on a situation in your professional or personal life where poor listening skills created a problem. Briefly describe the situation, then spend the bulk of your reflection analyzing what went wrong in terms of listening and how, specifically, effective listening would have made a difference. Be sure you incorporate terms from the text of effective listening skills as you analyze the situation and suggest ways it could have been improved.
The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.