Paper Type: Dissertation Chapter - Methodology
Research & Writing
Topic: Recruitment Selection and the impact it has on Retentions & Turnover within the Hospitality Industry
No# of Pages:
6 pages (1,500 words)
Subject Area:
Hospitality Management
Paper Style:
Harvard
No# of Sources Required:
12
Language:
English (U.K)
Details:
For this section, i will be interviewing 2 managers and 8 members of staff at the Marriott Victoria & Albert hotel Manchester. So i will need 2 different sets of interview questions.
The dissertation proposal is attached for clarity.
Dissertation Proposal Introduction
The Dissertation will consist of taking an in depth look at the process of Recruitment methods and selection strategies used within the Hospitality industry, to see how they work and the effectiveness each have on the retention of employees for the long term. On the other hand, it will also be vital to examine the percentage of employees that end up as Turnover statistics and the factors that lead to this.
Recruitment - is the process in which employers go through to find the right candidate to best suit the role required.
The Chartered Institute of Personnel and Development (CIPD) summary of recruitment is that "Recruitment is the process of having the right person, in the right place, at the right time and it is crucial to organisational performance" (CIPD, Recruitment, 2011: Online).
Retention - is the effort put into maintaining a working environment, such as incentives and motivation that the employees wish to stay with the company. "The events of the 1990's will create such demands for the change upon organisations that many will go under. The major reason they will do so is that they will fail to recruit and retain the people they need to help them change. People make the place, and people set the pace." (Herriot, 1989, p. 1).
Employee Turnover -is when employees leave the business which is usually measure on a year by year basis whether its staff resigning, being fired, made redundant or simply retiring.