Recall one instance in which you were confused by a


Recall one instance in which you were confused by a behavior, an attitude, or a belief you observed in another culture. (Don't limit yourself to ethnic or national definitions of culture consider religion, age, and other factors as well.)

What about this culture difference confused you?

What about this culture exhibits this behavior, attitude, or belief?

How might it impede communication?

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Operation Management: Recall one instance in which you were confused by a
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