Read the full article, titled, Why Chiquita Said 'No' to Tier 1 ERP Providers and 'Yes' to SaaS Apps from Upstart Workday. Answer the following questions:
What were the existing problems that caused Chiquita to need an IT system overhaul and big business-process change?
What was the primary business constraint involved in Singh’s decision?
What type of system was Singh considering and what were his hesitations concerning this system?
What was Singh’s rationale for choosing one solution over the other option?